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White Box Web Design

Privacy Notice

Privacy

Notice

This is where you can find all you need to know about how we use your personal information (referred to here as "your Information") and also about your rights and how to exercise them.

We are White Box Web Design and we are the "controller" of your Information, which means we are answerable to you and to the ICO* for how we collect, use, share, store and protect it.

However, we want to put you in control – after all, it's your Information – so below we've described what we do with your Information, as well as your rights and how to contact us.

* Information Commissioner’s Office, the UK’s data protection regulator.

Our Privacy Promise

So here is our Privacy Promise to you:

  • We will be open and honest with you about our use of your Information.
  • We'll only use and share it for the purposes described below
  • We will explain below why it's lawful for us to use your Information for each purpose
  • We won't collect more Information than we need for any of these purposes
  • We'll work with you to make sure your Information is accurate and kept up to date
  • We'll tell you how long we are legally permitted or required to keep it
  • We will protect your Information and respond quickly to any concerns you may have

Your Information will only be processed in the UK or EU, where it is protected by the same laws as in the UK. If this changes, we will put in place legally binding measures to ensure that any processing of your Information complies with UK law and we will provide details in this Privacy Notice.

To operate and improve our website

We use cookies to make our website work, to help us understand how people use it to help us improve it and to make it easier for you to use, for example by auto-filling your name and email.

You can see full details in our Cookie Notice.

Sharing your Information

We engage a number of third parties to provide IT services. They have access to the data, which may include your Information, on our systems and on systems they operate for us but only where necessary to maintain and support those systems. Your Information is also encrypted so, in many cases, even those third parties will not be able to see it in identifiable form.

We would disclose your Information if required to do so by law, for example, under a court order.

Your Information Rights & how to exercise them

Your personal information is just that – it's personal and it's yours – so we will make sure it's easy for you to take control of it.

These are legal rights that the ICO will help you to enforce if we slip up.

  • Right of access to your Information – we will provide you with the Information we hold
  • Right to have inaccurate or out of date Information corrected
  • Right to unsubscribe from marketing messages and emails
  • Right not to be profiled for marketing purposes – we don't do this anyway
  • Right to prevent processing of your Information
  • Right to have your Information deleted (also known as "Right to be Forgotten")
  • Right to transfer your Information to another provider (also known as "Right of Portability")
  • Where the lawful basis for our processing is your consent, you may withdraw it at any time
  • Right to make a complaint to the ICO (see "Lodging a complaint" below).

If you tell us you want to exercise your rights, we'll confirm that we have received your request and let you know if we need anything else from you, then we will respond as quickly as possible and, in any case, within a month.

Lodging a complaint

If we fail to respond within a month when you send us a request to exercise any of these rights, or if you are unhappy about the way we or any of our partners are handling your Personal Information, you can lodge a complaint by contacting privacy@whiteboxwebdesign.com.

If you are not happy with our response or handling of your complaint, you have the right to report your concern to the Information Commissioner’s Office, whose contact details can be found on their website at: www.ico.org.uk/global/contact-us.

Contact us

If you have any questions or concerns about our handling of your Information, you can contact us at privacy@whiteboxwebdesign.com.